Feedback vs. Ask for Advice

While Scrolling my LinkedIn feed, I came across the following article, Stop Asking for Feedback by Amantha Imber on the Harvard Business Review. The title sparked my interest because feedback is definitely a key word when thinking about continuous learning in business. Amantha Imber’s main idea seems to be:

“Feedback has little impact on our performance and over one-third of the time, it actually negatively impacts it.”

When thinking about feedback as it relates to performance, it would seems like feedback would directly impact performance positively. Right? Feedback can provide guidance on using your strengths and help you to be confident in that skillset. Of course, then there are the instances when you are provided with best practice to be more efficient. Maybe the idea was to think about how to provide feedback that is clear, appropriate to closing gaps, and empowering. The contrast between feedback and advice seemed to be a game of semantics. Amantha Imber does bring up some great points, see what she has to say in her article.

HR Employee Satisfaction Work Group

 

Recently, I signed up for a few work groups in my organizations’ HR Department. One of the work groups that I’m most excited about is the HR Employee Satisfaction Work Group (For the readers that love an acronym – “HRESWG”). Yesterday, we met for the first time since being prompted to tackle an employee satisfaction initiative recognized in a previous department meeting.

The purpose of the HRESWG (HA!) is to analyze challenges/obstacles that exist within the department of HR for new employees, formulate solutions and make recommendations to improve on the quality of new employee experiences and retain employees. For some reason, I always find myself editing wording when it comes to defining a purpose/objective. Therefore, I couldn’t help myself from submitting suggestions on framing the purpose. I’ll know next week whether I’ve been kicked out of group or not. In all seriousness, the meeting was very productive! In true HR fashion, we started the meeting off with a brain stimulant exercise which turned into a competition of the minds. 

 

fresh off the boat mind blown GIF
(Strategically leaves out the results of the exercise)

After deciding against the involvement of EMSs (there’s another acronym for you), we began to establish a safe environment and frame the function of a work group. This was a key element; especially, when we think about diversity and inclusion. The group is comprised of employees from different departments within the HR division. Everyone has a different background, work style, strengths, tools, etc. In order to be able to tap into that power of diversity and achieve an inclusive process, everyone must be comfort with sharing and have a clear understanding of the group functional/purpose.

The meeting consisted of great discussion about the employee life cycle. Discussing the major areas that we should tackle first. Starting at the beginning of the life cycle, we talked about all the different ways that we initially come in contact with prospective employees. This involved the branding of the organization, social media outlets, involvement in the community, etc. The discussion led to the productive criticism of the organizations headquarters. Are we welcoming prospective employee properly? How are we looked at as a brand? Are the missing opportunities to attract and retain employees?

We ended the meeting with a 30 minute exercise. We were encouraged to walk the building to observe. Seems pretty simple, right?  We walked the hallways, into different department offices, and we left the building to experience what a prospective candidate sees when they actually enter the building. After we observed, we came back with several ideas to elevate and improve the new employees’ experience.

Homework… Yes, there is homework. We were tasked with identifying a model of the employee life cycle to essential adopt as we aim to tackle each stage of the life cycle. Each member will bring a life cycle that mirrors the organization and one that is illustrates the actual life cycle within the organization.

frustrated season 2 GIF by Mozart In The Jungle

Overall, I’m excited to continue this journey!

Diversity AND Inclusion (All 3 Are Key Words)

Why Hiring Diverse” Talent Won’t Always Lead to Inclusion by Nafisa Bakkar.

Companies have been driving their hiring practices and organization policies to consider and use diversity. However, just because you hire a diverse team doesn’t automatically mean that the company will reap the benefits. Inclusion MUST be intentional to be able to celebrate the awards of all the different work styles, communication styles, ages, backgrounds, cultures, etc.

Yes, one of the first steps to diversity is to have a workforce that is reflective of the community the company serves. Unfortunately, that just isn’t enough. Companies should be aware of the differences and be willing to tap into the difference. After gaining the knowledge, one would have more of an opportunity of INCLUDING the diversity into the appropriate projects, work groups, etc.

I would recommend Nafisa Bakkar’s article addressing diversity and inclusion!

 

 

Would you accept less money for more engaging work? Salary vs. Dream Job

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I have had plenty of conversations related to engagement and the meaningful of an employee’s job duties. How important is your work to you? Would you take less money for your dream job!? In my experience, people are more willing to accept their dream job regardless of the pay (realistically, no one is going to volunteer to live in poverty while working). I thought this article was in support of my experiences and philosophy on the matter.

Howard Business Review: “9 out of 10 People Are Willing to Earn Less Monet To Do More Meaningful Work”.

Forbes’ Top Cities for Employee Engagement/Satisfaction

Which cities are not only providing great opportunities but keeping their current employees happy as well?

To determine which cities make this list, job search and salary comparison site Glassdoor considered reviews shared by local employees on their site over the past year (through April 24th) for the most populous 50 metros in the country, according to the U.S. Office of Management and Budget. Each ranking is based on a minimum of 1,500 employee reviews.

At the top of the list this year is San Jose, California, which bumps its Bay Area neighbor to the north and last year’s number one, San Francisco, to second place. Once again, several California cities can claim deeply engaged workforces, as San Diego, Los Angeles, Riverside, and Sacramento all make the list as well.

Many smaller cities also fare well for employee satisfaction. Salt Lake City, Austin, Raleigh-Durham, and Oklahoma City all make the cut.

Major east coast mainstays Boston and Washington, D.C. also boast satisfied workforces, as does the Pacific Northwest’s tech flagship, Seattle.

How does your city fare?

As a resident of the Washington, D.C. Metropolitan area, I’m glad to see that DC is ranked at #7 on the List of The Top Cities for Employee Engagement. With a significant amount I/O Psychologist being employed in the area– along with the federal government being a large element of the workforce in DC, I can understand how Washington, D.C. would be ranked high on the list. There are great opportunities in this area with substantial salaries to match. I would like to think that the companies in the area, are in tune to effectively managing their human capital. Making sure your employees are engaged and satisfied is a good step towards leading a great company into success.

 

Why The 8-Hour Workday Doesn’t Work by Travis Bradberry

This article was an interesting read with ideas professional can apply to their daily work schedules. Sharing– 

The eight-hour workday is an outdated and ineffective approach to work. If you want to be as productive as possible, you need to let go of this relic and find a new approach.

The eight-hour workday was created during the industrial revolution as an effort to cut down on the number of hours of manual labor that workers were forced to endure on the factory floor. This breakthrough was a more humane approach to work 200 years ago, yet it possesses little relevance for us today.

Like our ancestors, we’re expected to put in eight-hour days, working in long, continuous blocks of time, with few or no breaks. Heck, most people even work right through their lunch hour!

This antiquated approach to work isn’t helping us; it’s holding us back.

The Best Way To Structure Your Day

A study recently conducted by the Draugiem Group used a computer application to track employees’ work habits. Specifically, the application measured how much time people spent on various tasks and compared this to their productivity levels.

In the process of measuring people’s activity, they stumbled upon a fascinating finding: the length of the workday didn’t matter much; what mattered was how people structured their day. In particular, people who were religious about taking short breaks were far more productive than those who worked longer hours.

The ideal work-to-break ratio was 52 minutes of work, followed by 17 minutes of rest. People who maintained this schedule had a unique level of focus in their work. For roughly an hour at a time, they were 100% dedicated to the task they needed to accomplish. They didn’t check Facebook “real quick” or get distracted by emails. When they felt fatigue (again, after about an hour), they took short breaks, during which they completely separated themselves from their work. This helped them to dive back in refreshed for another productive hour of work.

Your Brain Wants An Hour On, 15 Minutes Off

People who have discovered this magic productivity ratio crush their competition because they tap into a fundamental need of the human mind: the brain naturally functions in spurts of high energy (roughly an hour) followed by spurts of low energy (15–20 minutes).

For most of us, this natural ebb and flow of energy leaves us wavering between focused periods of high energy followed by far less productive periods, when we tire and succumb to distractions.

The best way to beat exhaustion and frustrating distractions is to get intentional about your workday. Instead of working for an hour or more and then trying to battle through distractions and fatigue, when your productivity begins to dip, take this as a sign that it’s time for a break.

Real breaks are easier to take when you know they’re going to make your day more productive. We often let fatigue win because we continue working through it (long after we’ve lost energy and focus), and the breaks we take aren’t real breaks (checking your e-mail and watching YouTube doesn’t recharge you the same way as taking a walk does).

Take Charge Of Your Workday

The eight-hour workday can work for you if you break your time into strategic intervals. Once you align your natural energy with your effort, things begin to run much more smoothly. Here are four tips that will get you into that perfect rhythm.

Break your day into hourly intervals. We naturally plan what we need to accomplish by the end of the day, the week, or the month, but we’re far more effective when we focus on what we can accomplish right now. Beyond getting you into the right rhythm, planning your day around hour-long intervals simplifies daunting tasks by breaking them into manageable pieces. If you want to be a literalist, you can plan your day around 52-minute intervals if you like, but an hour works just as well.

Respect your hour. The interval strategy only works because we use our peak energy levels to reach an extremely high level of focus for a relatively short amount of time. When you disrespect your hour by texting, checking emails, or doing a quick Facebook check, you defeat the entire purpose of the approach.

Take real rest. In the study at Draugiem, they found that employees who took more frequent rests than the hourly optimum were more productive than those who didn’t rest at all. Likewise, those who took deliberately relaxing breaks were better off than those who, when “resting,” had trouble separating themselves from their work. Getting away from your computer, your phone, and your to-do list is essential to boosting your productivity. Breaks such as walking, reading, and chatting are the most effective forms of recharging because they take you away from your work. On a busy day, it might be tempting to think of dealing with emails or making phone calls as breaks, but they aren’t, so don’t give in to this line of thought.

Don’t wait until your body tells you to take a break. If you wait until you feel tired to take a break, it’s too late—you’ve already missed the window of peak productivity. Keeping to your schedule ensures that you work when you’re the most productive and that you rest during times that would otherwise be unproductive. Remember, it’s far more productive to rest for short periods than it is to keep on working when you’re tired and distracted.

Bringing It All Together

Breaking your day down into chunks of work and rest that match your natural energy levels feels good, makes your workday go faster, and boosts your productivity.

Do you notice your energy and focus waxing and waning according to the cycle described above? Please share your thoughts in the comments section below as I learn just as much from you as you do from me.

Travis co-wrote the bestselling book Emotional Intelligence 2.0 and co-founded TalentSmart.

Employee Engagement

Employee Engagement has become one of the biggest topics in HR today based on the affects engagement has on measurable business outcomes. Having an engaged workforce increases the following:

  • Productivity
  • Customer Service
  • Productivity
  • Job Satisfaction

Connecting employees emotions to the mission and values of the company can only enhance the purpose of the company. How can companies accomplish and maintain a personal connect with their employees?

Communication and personalizing the on-boarding experience assists in making employee’s feel connected.  Clearly informing employees about their job expectations to company resources helps to establish a strong rapport with employees. Highlighting the importance of the companies’ services and the effects it has on the community grabs employee’s attentions. Relating the effects the company can have on an employee’s personal life can really help to get and keep them engaged. Whether the company provides peaks such as gym facility with trainers to the company making products which makes the lives of the employee’s easier. Each company has to customize their process of connecting and engaging with their employees because there are a lot of factors that can go into connecting with a person. The culture, the location, the personality types, etc.